Dutchie incident

Backoffice Product Update Errors

Resolved after 2 hours 1 minute, affecting Backoffice, on February 2, 2026.

resolved Feb 02, 2026, 09:21 PM UTC

The issue affecting product updates and copy functionality in the Dutchie POS back office has been resolved. Our engineering team identified and reverted the problematic configuration. The issue has been resolved. Action required: If you are still experiencing errors, please refresh your browser to clear any cached data.

Started
Feb 02, 2026, 07:19 PM UTC
Resolved
Feb 02, 2026, 09:21 PM UTC
Duration
2h 1m
Detected by Pingoru
Feb 02, 2026, 07:19 PM UTC

Affected components

Backoffice

Update timeline

  1. investigating Feb 02, 2026, 07:19 PM UTC

    We are aware of an issue affecting some users when updating or copying products in the back office. If you encounter an error, refreshing your browser should resolve the issue. Our team is actively monitoring the situation and working to prevent further occurrences.

  2. resolved Feb 02, 2026, 09:21 PM UTC

    The issue affecting product updates and copy functionality in the Dutchie POS back office has been resolved. Our engineering team identified and reverted the problematic configuration. The issue has been resolved. Action required: If you are still experiencing errors, please refresh your browser to clear any cached data.

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