Dutchie incident

DPOS Latency

Resolved after 1 hour 24 minutes, affecting Register and Backoffice, on February 5, 2026.

monitoring Feb 05, 2026, 06:51 PM UTC

We believe the issue is fully resolved. The team is actively monitoring the systems.

Started
Feb 05, 2026, 06:07 PM UTC
Resolved
Feb 05, 2026, 07:31 PM UTC
Duration
1h 24m
Detected by Pingoru
Feb 05, 2026, 06:07 PM UTC

Affected components

RegisterBackoffice

Update timeline

  1. investigating Feb 05, 2026, 06:07 PM UTC

    We are currently investigating an issue affecting some Point of Sale operations. Our team is actively working to identify the cause and restore full functionality.

  2. identified Feb 05, 2026, 06:36 PM UTC

    The team has identified the issue and are working on the resolution. Most customers should be resolved at this time.

  3. monitoring Feb 05, 2026, 06:51 PM UTC

    We believe the issue is fully resolved. The team is actively monitoring the systems.

  4. resolved Feb 05, 2026, 07:31 PM UTC

    All systems are fully operational.

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