Resolved after 51 minutes, affecting Metrc, on May 13, 2026.
We are currently monitoring checkout issues affecting New York-based dispensaries. The issue appears to be related to METRC NY. We have filed Case #02407691 with METRC. We will provide updates as more information becomes available.
Affected components
Update timeline
- investigating May 13, 2026, 01:26 PM UTC
We are currently investigating checkout issues affecting New York-based dispensaries. The issue appears to be related to METRC NY. We have filed Case #02407691 with METRC. We will provide updates as more information becomes available.
- monitoring May 13, 2026, 01:42 PM UTC
We are currently monitoring checkout issues affecting New York-based dispensaries. The issue appears to be related to METRC NY. We have filed Case #02407691 with METRC. We will provide updates as more information becomes available.
- resolved May 13, 2026, 02:17 PM UTC
We are now seeing normal checkouts operations in New York
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