Duo Security incident

Desktop Authenticator Enrollment Degradation

Resolved after 13 minutes, affecting Admin Panel and Admin Panel and 1 more, on April 30, 2026.

resolved Apr 30, 2026, 06:07 PM UTC

The issue has been resolved. Services have returned to normal operation, and customers should no longer experience delays or failures. We apologize for any inconvenience caused and thank you for your patience.

Started
Apr 30, 2026, 05:54 PM UTC
Resolved
Apr 30, 2026, 06:07 PM UTC
Duration
13m
Detected by Pingoru
Apr 30, 2026, 05:54 PM UTC

Affected components

Admin PanelAdmin PanelAdmin PanelAdmin PanelAdmin PanelAdmin PanelAdmin PanelAdmin PanelAdmin PanelAdmin Panel

Update timeline

  1. identified Apr 30, 2026, 05:54 PM UTC

    We are currently addressing an issue impacting desktop authenticator enrollments .A subset of customers may experience intermittent delays or failures during desktop authenticator enrollment. Mitigation actions are in progress and are helping to reduce impact. Core authentication, SSO, and delivery services remain fully operational.

  2. monitoring Apr 30, 2026, 05:57 PM UTC

    Mitigation actions have been implemented. The service has stabilized and recovery is underway. We will continue to monitor to ensure full resolution.

  3. resolved Apr 30, 2026, 06:07 PM UTC

    The issue has been resolved. Services have returned to normal operation, and customers should no longer experience delays or failures. We apologize for any inconvenience caused and thank you for your patience.

Your product runs on more than Duo Security

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →