Resolved after 2 hours 12 minutes, on August 10, 2026.
This incident has been resolved. New Duo account registrations are now functioning normally. Thank you for your patience. If you continue to experience issues, please contact Duo Support.
Update timeline
- investigating Aug 10, 2026, 08:34 PM UTC
We are investigating an issue affecting the signup service. New account registrations are temporarily unavailable. Our team is actively investigating and working to restore normal service. We apologize for any inconvenience and appreciate your patience.
- identified Aug 10, 2026, 09:04 PM UTC
We have identified the issue affecting new account registrations. Our team is working on a fix and expects to release it soon. We apologize for any inconvenience and appreciate your continued patience.
- resolved Aug 10, 2026, 10:46 PM UTC
This incident has been resolved. New Duo account registrations are now functioning normally. Thank you for your patience. If you continue to experience issues, please contact Duo Support.
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