Resolved after 3 hours 3 minutes, on December 19, 2025.
We have deployed a fix for the issue causing Duo Trial signups to fail and are monitoring the results of the fix at this time.
Update timeline
- investigating Dec 19, 2025, 05:59 PM UTC
We are currently investigating an issue causing new Duo Trial signups to fail. We are working to restore this capability as soon as possible and will provide additional updates here as progress is made. Please check back here or subscribe to updates for any changes.
- identified Dec 19, 2025, 07:12 PM UTC
We have identified the cause of the issue affecting Duo trial signups and are actively working on a fix. Additional updates will be shared as progress is made.
- monitoring Dec 19, 2025, 08:24 PM UTC
We have deployed a fix for the issue causing Duo Trial signups to fail and are monitoring the results of the fix at this time.
- resolved Dec 19, 2025, 09:03 PM UTC
The issue affecting Duo Trial signups has been resolved.
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