Duo Security incident

AI Assistant Service Disruption in US-W1

Resolved after 1 hour 17 minutes, affecting AI Assistant and AI Assistant and 1 more, on June 10, 2026.

resolved Jun 10, 2026, 03:35 PM UTC

The issue affecting AI Assistant functionality in the US-W1 region has been resolved. Our team has verified that services are operating normally, and monitoring has confirmed system stability. Thank you for your patience while we resolved this issue.

Started
Jun 10, 2026, 02:17 PM UTC
Resolved
Jun 10, 2026, 03:35 PM UTC
Duration
1h 17m
Detected by Pingoru
Jun 10, 2026, 02:17 PM UTC

Affected components

AI AssistantAI AssistantAI AssistantAI AssistantAI AssistantAI AssistantAI AssistantAI AssistantAI AssistantAI Assistant

Update timeline

  1. investigating Jun 10, 2026, 02:17 PM UTC

    We are currently investigating an issue affecting AI Assistant functionality in the US-W1 (US West-1) region. Users may experience errors or be unable to access AI Assistant features. Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible. Please check back here or subscribe to updates for the latest information.

  2. resolved Jun 10, 2026, 03:35 PM UTC

    The issue affecting AI Assistant functionality in the US-W1 region has been resolved. Our team has verified that services are operating normally, and monitoring has confirmed system stability. Thank you for your patience while we resolved this issue.

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