Resolved after 1 hour 53 minutes, affecting AI Assistant and AI Assistant and 1 more, on May 18, 2026.
The issue affecting AI Assistant functionality across all US deployments has been resolved, and full functionality has been restored. We will continue to monitor service performance to ensure stability.
Affected components
Update timeline
- investigating May 18, 2026, 06:37 PM UTC
We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
- monitoring May 18, 2026, 07:27 PM UTC
We have implemented mitigation measures and are observing improved AI Assistant performance. We are continuing to monitor success rates and overall service stability.
- resolved May 18, 2026, 08:30 PM UTC
The issue affecting AI Assistant functionality across all US deployments has been resolved, and full functionality has been restored. We will continue to monitor service performance to ensure stability.
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Amazon Web Services