Duo Security incident

India VoIP failures

Resolved after 1 hour 51 minutes, affecting Phone Call Delivery and Phone Call Delivery and 1 more, on July 28, 2025.

monitoring Jul 28, 2025, 01:25 PM UTC

The issue causing VoIP authentication failures in India appears to be resolved. We are continuing to monitor the situation closely and will post any updates when the incident is considered fully resolved.

Started
Jul 28, 2025, 12:00 PM UTC
Resolved
Jul 28, 2025, 01:51 PM UTC
Duration
1h 51m
Detected by Pingoru
Jul 28, 2025, 12:00 PM UTC

Affected components

Phone Call DeliveryPhone Call DeliveryPhone Call DeliveryPhone Call DeliveryPhone Call DeliveryPhone Call DeliveryPhone Call DeliveryPhone Call DeliveryPhone Call DeliveryPhone Call Delivery

Update timeline

  1. investigating Jul 28, 2025, 12:00 PM UTC

    We are currently investigating an issue causing phone call authentication failures in India on all of our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.

  2. monitoring Jul 28, 2025, 01:25 PM UTC

    The issue causing VoIP authentication failures in India appears to be resolved. We are continuing to monitor the situation closely and will post any updates when the incident is considered fully resolved.

  3. resolved Jul 28, 2025, 01:51 PM UTC

    The issue causing VoIP authentication failures in India is now fully resolved.

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