DroneDeploy incident

Ground App standard photo upload issue

Resolved after 37 minutes, on February 9, 2026.

resolved Feb 09, 2026, 10:00 PM UTC

Between Wednesday, Feb. 4, 10:38 AM PST and Friday, Feb. 6,11:15 AM PST (Feb. 04, 18:38 - Feb. 06, 19:15 UTC), when users uploaded multiple standard photos at once, only one photo per level/project was saved, and the rest of the photos in that batch did not reach our servers. The issue has been resolved by our engineering team, and new uploads are now working normally.

Started
Feb 09, 2026, 06:38 PM UTC
Resolved
Feb 09, 2026, 07:15 PM UTC
Duration
37m
Detected by Pingoru
Feb 09, 2026, 06:38 PM UTC

Update timeline

  1. resolved Feb 09, 2026, 10:00 PM UTC

    Between Wednesday, Feb. 4, 10:38 AM PST and Friday, Feb. 6,11:15 AM PST (Feb. 04, 18:38 - Feb. 06, 19:15 UTC), when users uploaded multiple standard photos at once, only one photo per level/project was saved, and the rest of the photos in that batch did not reach our servers. The issue has been resolved by our engineering team, and new uploads are now working normally.

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