DroneDeploy incident

Overlay export failures

Resolved after 52 minutes, affecting Exports, on March 15, 2025.

resolved Mar 15, 2025, 05:13 PM UTC

Between 5:00 PM PT on Friday, March 14 and 10:00 AM PT on Saturday, March 15, some users may have experienced an issue with exporting overlays. Engineering has determined that scope was limited to an isolated handful of maps. No further impact is expected.

Started
Mar 15, 2025, 04:20 PM UTC
Resolved
Mar 15, 2025, 05:13 PM UTC
Duration
52m
Detected by Pingoru
Mar 15, 2025, 04:20 PM UTC

Affected components

Exports

Update timeline

  1. monitoring Mar 15, 2025, 04:20 PM UTC

    Beginning Friday, March 14, at 5:00 PM PT, some users may have been experiencing an issue with exports containing overlays failing. Engineering has identified and corrected the issue and is currently monitoring it to ensure stability of this functionality. All failed exports will be automatically queued for completion, and no action is needed on the part of the user.

  2. resolved Mar 15, 2025, 05:13 PM UTC

    Between 5:00 PM PT on Friday, March 14 and 10:00 AM PT on Saturday, March 15, some users may have experienced an issue with exporting overlays. Engineering has determined that scope was limited to an isolated handful of maps. No further impact is expected.

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