Resolved after 1 hour 3 minutes, on November 3, 2025.
This incident has been resolved, and Chat Support is now fully available. Thank you for your patience while we worked to correct the issue.
Update timeline
- investigating Nov 03, 2025, 05:57 PM UTC
We’re currently investigating an issue causing Chat Support to be unavailable. Our team is actively working to resolve the problem. In the meantime, we recommend using Phone Support for assistance. Updates will be posted here as they become available.
- resolved Nov 03, 2025, 07:01 PM UTC
This incident has been resolved, and Chat Support is now fully available. Thank you for your patience while we worked to correct the issue.
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