DonorPerfect incident
Errors Logging in & Navigating within DonorPerfect
Resolved after 4 hours 54 minutes, affecting DonorPerfect, on September 3, 2026.
We are continuing to investigate intermittent errors affecting both login and navigation within DonorPerfect. We understand this issue has been impacting users throughout the morning and sincerely apologize for the ongoing inconvenience. Our team is actively working to identify the cause and restore normal functionality as quickly as possible. We will continue to provide updates here as more information becomes available.
Affected components
Update timeline
- investigating Sep 03, 2026, 04:03 PM UTC
We’re currently investigating reports of errors when searching for records and navigating within DonorPerfect. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. We’ll provide updates here as more information becomes available.
- investigating Sep 03, 2026, 06:06 PM UTC
We are continuing to investigate intermittent errors affecting both login and navigation within DonorPerfect. We understand this issue has been impacting users throughout the morning and sincerely apologize for the ongoing inconvenience. Our team is actively working to identify the cause and restore normal functionality as quickly as possible. We will continue to provide updates here as more information becomes available.
- resolved Sep 03, 2026, 08:58 PM UTC
This incident has been resolved.
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