Resolved after 13 hours 42 minutes, affecting DonorPerfect Drag & Drop Online Forms, on November 26, 2025.
We have not seen any ongoing issues after the fix was implemented. Thank you for your patience!
Affected components
Update timeline
- investigating Nov 26, 2025, 01:43 AM UTC
We are currently investigating an intermittent issue affecting Drag-N-Drop Forms. Some users may experience a 502 or 503 error when attempting to load a form. However, Online Forms Classic are not impacted and will continue to load normally. Our team is actively working to identify the cause and put a permanent resolution in place. We will provide updates as more information becomes available.
- monitoring Nov 26, 2025, 04:58 AM UTC
A fix has been implemented and we are monitoring the results. Thank you for your understanding as we worked to correct this issue.
- resolved Nov 26, 2025, 03:25 PM UTC
We have not seen any ongoing issues after the fix was implemented. Thank you for your patience!
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