Resolved after 23 minutes, affecting DonorPerfect, on April 9, 2025.
This is resolved and you should now be able to access our chat support team directly in DonorPerfect. Thank you for being a DonorPerfect user!
Affected components
Update timeline
- investigating Apr 09, 2025, 06:40 PM UTC
We are currently experiencing an issue with our in product Chat Support solution for DonorPerfect, we are working hard to resolve the issue. In the mean time you can still access Chat Support through our Community site. Go to (?)Help > Knowledgebase > Click on your user name in the top right corner and select Chat Support > then Chat Now. We appreciate your patience as we work to restore this service.
- resolved Apr 09, 2025, 07:04 PM UTC
This is resolved and you should now be able to access our chat support team directly in DonorPerfect. Thank you for being a DonorPerfect user!
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