DonorPerfect incident

Errors Logging into DonorPerfect

Resolved after 29 minutes, affecting DonorPerfect, on April 22, 2025.

investigating Apr 22, 2025, 05:54 PM UTC

We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms should be still continuing to process without interruption. This is a high priority and we apologize for any inconvenience this might be causing you. We will keep you posted with updates here.

Started
Apr 22, 2025, 05:54 PM UTC
Resolved
Apr 22, 2025, 06:23 PM UTC
Duration
29m
Detected by Pingoru
Apr 22, 2025, 05:54 PM UTC

Affected components

DonorPerfect

Update timeline

  1. investigating Apr 22, 2025, 05:54 PM UTC

    We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms should be still continuing to process without interruption. This is a high priority and we apologize for any inconvenience this might be causing you. We will keep you posted with updates here.

  2. resolved Apr 22, 2025, 06:23 PM UTC

    This incident has been resolved. Thank you for being a DP user!

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