DocuSeal incident
AWS outage in the US-EAST-1 Region causes email sending delay
Major Vendor's status page →
Resolved after 2 hours 13 minutes, affecting Current status by service (docuseal.com) and Current status by service (api.docuseal.com) and 1 more, on October 20, 2025.
AWS outage has been resolved, all delayed emails have been delivered to the recipients.
Affected components
Current status by service (docuseal.com)Current status by service (api.docuseal.com)Current status by service (docuseal.com)Current status by service (api.docuseal.com)
Update timeline
- investigating Oct 20, 2025, 07:16 AM UTC
https://health.aws.amazon.com/health/status we're monitoring AWS status updates regarding this issue. The email sending is delayed. All emails will be sent once the AWS us-east-1 issues are resolved.
- resolved Oct 20, 2025, 09:29 AM UTC
AWS outage has been resolved, all delayed emails have been delivered to the recipients.
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