DocuSeal Outage History
DocuSeal is up right nowPingoru has recorded 8 incidents for DocuSeal: 3 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 526 (0%) |
Incidents, newest first
Minor August 10, 2026 Email and webhook deliveries are delayed 37m Current status by service (docuseal.com), Current status by service (docuseal.com)
Started Aug 10, 2026, 01:04 AM UTC· resolved Aug 10, 2026, 01:41 AM UTC
- investigating Aug 10, 2026, 01:16 AM UTC
There has been an increase in the number of asynchronous jobs enqueued
- resolved Aug 10, 2026, 01:41 AM UTC
The issue has been resolved and all delayed webhooks and emails were sent
Minor March 6, 2026 Users are experiencing slower than usual API queries and timeouts 15m Current status by service (docuseal.com), Current status by service (docuseal.com)
Started Mar 06, 2026, 12:53 PM UTC· resolved Mar 06, 2026, 01:08 PM UTC
- investigating Mar 06, 2026, 12:53 PM UTC
We're investigating the issue
- resolved Mar 06, 2026, 01:08 PM UTC
Everything is back to normal
Minor March 5, 2026 Custom domains are temporarily disabled 6m Custom Domains (Global), Custom Domains (Global)
Started Mar 05, 2026, 02:52 PM UTC· resolved Mar 05, 2026, 02:58 PM UTC
- investigating Mar 05, 2026, 02:52 PM UTC
Due to DNS issues we switched all custom domains back to the default domain. Custom domains will be enabled once DNS issues are resolved
- resolved Mar 05, 2026, 02:58 PM UTC
DNS issues have been resolved, and custom domains have been re-enabled.
Minor October 20, 2025 AWS US-EAST-1 zone network issue - emails are delayed 1h 16m Current status by service (docuseal.com), Current status by service (api.docuseal.com), Current status by service (docuseal.com), Current status by service (api.docuseal.com)
Started Oct 20, 2025, 04:34 PM UTC· resolved Oct 20, 2025, 05:50 PM UTC
- investigating Oct 20, 2025, 04:34 PM UTC
https://health.aws.amazon.com/health/status AWS US-EAST-1 experiences issues, email delivery is delayed. All emails will be delivered once the AWS issue is resolved.
- resolved Oct 20, 2025, 05:50 PM UTC
AWS connectivity issues are resolved, all delayed emails have been delivered.
Major October 20, 2025 AWS outage in the US-EAST-1 Region causes email sending delay 2h 13m Current status by service (docuseal.com), Current status by service (api.docuseal.com), Current status by service (docuseal.com), Current status by service (api.docuseal.com)
Started Oct 20, 2025, 07:16 AM UTC· resolved Oct 20, 2025, 09:29 AM UTC
- investigating Oct 20, 2025, 07:16 AM UTC
https://health.aws.amazon.com/health/status we're monitoring AWS status updates regarding this issue. The email sending is delayed. All emails will be sent once the AWS us-east-1 issues are resolved.
- resolved Oct 20, 2025, 09:29 AM UTC
AWS outage has been resolved, all delayed emails have been delivered to the recipients.
Minor May 21, 2025 docuseal.eu latency increased 2m Current status by service (docuseal.eu), Current status by service (api.docuseal.eu)
Started May 21, 2025, 03:08 PM UTC· resolved May 21, 2025, 03:10 PM UTC
- investigating May 21, 2025, 03:08 PM UTC
EU cloud users experience slow API response and timeouts with 502 status code
- resolved May 21, 2025, 03:10 PM UTC
docuseal.eu latency is back to norm
Minor March 12, 2025 docuseal.com latency increased 10m Current status by service (docuseal.com), Current status by service (api.docuseal.com)
Started Mar 12, 2025, 07:45 PM UTC· resolved Mar 12, 2025, 07:55 PM UTC
- investigating Mar 12, 2025, 07:45 PM UTC
Dashboard and API response takes more time than usual on docuseal.com. All services continue operating but slower.
- resolved Mar 12, 2025, 07:55 PM UTC
docuseal.com latency is back to norm
Minor January 8, 2025 Increased latency on docuseal.eu 10m Current status by service (docuseal.eu), Current status by service (api.docuseal.eu)
Started Jan 08, 2025, 08:35 AM UTC· resolved Jan 08, 2025, 08:45 AM UTC
- investigating Jan 08, 2025, 08:35 AM UTC
Users are experiencing slow page load
- resolved Jan 08, 2025, 08:45 AM UTC
docuseal.eu latency is back to norm