DocuSeal incident

AWS US-EAST-1 zone network issue - emails are delayed

Minor Vendor's status page →

Resolved after 1 hour 16 minutes, affecting section-211506 (docuseal.com) and section-211506 (api.docuseal.com) and 1 more, on October 20, 2025.

investigating Oct 20, 2025, 04:34 PM UTC

https://health.aws.amazon.com/health/status AWS US-EAST-1 experiences issues, email delivery is delayed. All emails will be delivered once the AWS issue is resolved.

Started
Oct 20, 2025, 04:34 PM UTC
Resolved
Oct 20, 2025, 05:50 PM UTC
Duration
1h 16m
Detected by Pingoru
Oct 20, 2025, 04:34 PM UTC

Affected components

section-211506 (docuseal.com)section-211506 (api.docuseal.com)section-211506 (docuseal.com)section-211506 (api.docuseal.com)

Update timeline

  1. investigating Oct 20, 2025, 04:34 PM UTC

    https://health.aws.amazon.com/health/status AWS US-EAST-1 experiences issues, email delivery is delayed. All emails will be delivered once the AWS issue is resolved.

  2. resolved Oct 20, 2025, 05:50 PM UTC

    AWS connectivity issues are resolved, all delayed emails have been delivered.

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