Resolved after 2 hours 47 minutes, affecting Web Portal, on December 26, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Web Portal
Update timeline
- investigating Dec 26, 2024, 03:46 PM UTC
We are currently investigating an issue causing inbound faxes to not be available to users via their history page. Faxes are still accessible from an admin or an owner on the account by utilizing filtering. Updates to follow.
- investigating Dec 26, 2024, 04:46 PM UTC
We are continuing to investigate this issue. Updates to follow.
- monitoring Dec 26, 2024, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 26, 2024, 06:34 PM UTC
This incident has been resolved.
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