Resolved after 1 hour 56 minutes, affecting Fax Services, on January 15, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Fax Services
Update timeline
- investigating Jan 15, 2025, 03:00 PM UTC
We are currently investigating an issue where inbound faxes are not appearing on a user's history page. Updates to follow.
- monitoring Jan 15, 2025, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2025, 04:56 PM UTC
This incident has been resolved.
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