Resolved after 2 hours 56 minutes, affecting Fax Services, on February 26, 2025.
A fix has been implemented and we are monitoring the results. Backlogged faxes will take time to work through. All net new faxes are going through at expected times. More updates to follow.
Affected components
Fax Services
Update timeline
- investigating Feb 26, 2025, 09:21 PM UTC
We are currently investigating an issue causing outbound fax delays. Updates to follow.
- monitoring Feb 26, 2025, 10:23 PM UTC
A fix has been implemented and we are monitoring the results. Backlogged faxes will take time to work through. All net new faxes are going through at expected times. More updates to follow.
- resolved Feb 27, 2025, 12:18 AM UTC
The backlogged faxes have been processed. This incident is now resolved.
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