Resolved after 3 hours 3 minutes, affecting Fax Services, on March 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Fax Services
Update timeline
- investigating Mar 13, 2025, 02:58 PM UTC
We are currently investigating an issue causing inbound faxes to not appear in the history, as well as outbound delays. Updates to follow.
- identified Mar 13, 2025, 03:45 PM UTC
The issue has been identified and a fix is being implemented. We will continue to update as we have more information.
- monitoring Mar 13, 2025, 04:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2025, 06:01 PM UTC
This incident has been resolved.
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