Resolved after 1 hour 11 minutes, affecting Fax Services, on March 31, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Fax Services
Update timeline
- investigating Mar 31, 2025, 04:22 PM UTC
We are currently investigating an issue where a subset of our fax numbers are not providing fax tone when dialed. We have escalated with our carrier and will continue to provide updates as we have them.
- investigating Mar 31, 2025, 04:44 PM UTC
We are continuing to investigate this issue. Please note that this will affect inbound faxing on the subset of numbers. Updates will be provided as we have them.
- identified Mar 31, 2025, 04:54 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 31, 2025, 05:33 PM UTC
This incident has been resolved.
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