Resolved after 4 hours 24 minutes, affecting Web Portal, on April 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web Portal
Update timeline
- investigating Apr 07, 2025, 01:27 PM UTC
We are currently investigating an issue causing errors within the portal when attempting to view, print, or download faxes. Updates to follow.
- identified Apr 07, 2025, 02:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 07, 2025, 04:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2025, 05:51 PM UTC
This incident has been resolved.
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