Resolved after 3 hours 11 minutes, affecting Web Portal, on August 5, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web Portal
Update timeline
- investigating Aug 05, 2025, 05:00 PM UTC
We are currently investigating an issue causing a subset of users to receive an error when attempting to sign-in through office 365 that reads 'Token not issued for this application'. Updates to follow.
- monitoring Aug 05, 2025, 07:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 08:12 PM UTC
This incident has been resolved.
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