Resolved after 23 hours 2 minutes, affecting Fax ATA Devices, on October 6, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Fax ATA Devices
Update timeline
- investigating Oct 06, 2025, 08:01 PM UTC
We are currently investigating an issue where a subset of FMC devices are experiencing delivery issues, including both inbound and outbound faxing. Updates to follow.
- identified Oct 06, 2025, 10:01 PM UTC
The issue has been identified and a fix is being implemented. Updates to follow.
- identified Oct 07, 2025, 02:47 PM UTC
We are continuing to work on a fix for this issue. More updates to follow.
- monitoring Oct 07, 2025, 05:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2025, 07:04 PM UTC
This incident has been resolved.
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