Doctolib incident
Consultation assitant is showing degraded perfomance and latency for some users
Resolved after 2 hours 6 minutes, affecting Clinical software, on July 28, 2026.
The cause of the performance issue affecting the following component has been identified. Corrective actions are underway to restore full performance. — Your Doctolib Team
Affected components
Update timeline
- investigating Jul 28, 2026, 08:54 AM UTC
We are currently investigating this issue.
- identified Jul 28, 2026, 09:02 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 28, 2026, 09:12 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 28, 2026, 09:34 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 28, 2026, 09:50 AM UTC
The cause of the performance issue affecting the following component has been identified. Corrective actions are underway to restore full performance. — Your Doctolib Team
- resolved Jul 28, 2026, 11:01 AM UTC
This incident has been resolved.
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