Resolved after 40 minutes, affecting Phone assistant, on October 5, 2026.
The performance incident affecting the following component has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team
Affected components
Update timeline
- identified Oct 05, 2026, 07:32 AM UTC
The root cause of the service interruption affecting the following component has been identified. Restoration efforts are actively underway. We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery. Further updates will follow. — Your Doctolib Team
- monitoring Oct 05, 2026, 07:42 AM UTC
Performance has returned to normal for the following component. There is no longer any user impact. We are monitoring to ensure continued stability. — Your Doctolib Team
- resolved Oct 05, 2026, 08:12 AM UTC
The performance incident affecting the following component has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team
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