Doctolib incident
Our services are not available for PRO users (FR, DE, IT) and for Patients.
Resolved after 58 minutes, affecting Calendar and Task manager and 1 more, on September 8, 2026.
The performance incident affecting the following components has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team
Affected components
Update timeline
- investigating Sep 08, 2026, 01:09 PM UTC
We are currently investigating a complete service interruption affecting the following components. We understand how critical uninterrupted access is for delivering care. Our teams are fully mobilized and treating this with the highest priority. We will keep you closely informed. — Your Doctolib Team
- identified Sep 08, 2026, 01:22 PM UTC
The root cause of the service interruption affecting the following components has been identified. Restoration efforts are actively underway. We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery. Further updates will follow. — Your Doctolib Team
- monitoring Sep 08, 2026, 01:24 PM UTC
Service has been restored for the following components. Access is fully operational. We are closely monitoring the system to ensure continued stability. — Your Doctolib Team
- identified Sep 08, 2026, 01:29 PM UTC
The root cause of the service interruption affecting the following components has been identified. Restoration efforts are actively underway. We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery. Further updates will follow. — Your Doctolib Team
- monitoring Sep 08, 2026, 01:58 PM UTC
Service has been restored for the following components. Access is fully operational. We are closely monitoring the system to ensure continued stability. — Your Doctolib Team
- resolved Sep 08, 2026, 02:08 PM UTC
The performance incident affecting the following components has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team
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