Dispatch incident

Issue with Cloud Provider

Minor Vendor's status page →

Resolved after 10 hours 23 minutes, affecting Email and Dashboards and Reports and 1 more, on May 8, 2026.

monitoring May 08, 2026, 04:28 AM UTC

We are continuing to monitor for any further issues.

Started
May 08, 2026, 03:05 AM UTC
Resolved
May 08, 2026, 01:29 PM UTC
Duration
10h 23m
Detected by Pingoru
May 08, 2026, 03:05 AM UTC

Affected components

EmailDashboards and ReportsAWS ec2-us-east-1SMSInboxNotifications Events

Update timeline

  1. identified May 08, 2026, 03:05 AM UTC

    Dispatch notification delivery is currently disrupted due to issues with our cloud provider. Reports are also impacted by this issue. We are working on a resolution.

  2. monitoring May 08, 2026, 03:09 AM UTC

    We are seeing improvements but continue to monitor

  3. monitoring May 08, 2026, 04:28 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 08, 2026, 01:29 PM UTC

    This incident has been resolved

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