Dispatch incident

Log in Issues with iOS Field and Manager v7.1.1

Resolved after 23 hours 14 minutes, affecting Mobile Applications, on October 8, 2026.

resolved Oct 09, 2026, 11:58 AM UTC

Dispatch Field v7.1.2 and Dispatch Manager v7.1.2 are now available. Users should upgrade to v7.1.2 as soon as possible.

Started
Oct 08, 2026, 12:44 PM UTC
Resolved
Oct 09, 2026, 11:58 AM UTC
Duration
23h 14m
Detected by Pingoru
Oct 08, 2026, 12:44 PM UTC

Affected components

Mobile Applications

Update timeline

  1. identified Oct 08, 2026, 12:44 PM UTC

    Users on iOS v7.1.1 of Field and Manager are experiencing issues logging into the mobile apps. We are releasing Field and Manager v7.1.2 to address this issue. iOS Uers who are not currently on v7.1.1 should not upgrade until v7.1.2 is made available. We will provide an update when iOS v7.1.2 can be downloaded.

  2. monitoring Oct 08, 2026, 03:43 PM UTC

    A fix has been implemented for iOS users and we are seeing users log in again via Mobile. We will continue to monitor.

  3. resolved Oct 09, 2026, 11:58 AM UTC

    Dispatch Field v7.1.2 and Dispatch Manager v7.1.2 are now available. Users should upgrade to v7.1.2 as soon as possible.

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