Resolved after 3 hours 45 minutes, affecting Schoolbox App, on July 7, 2026.
Some customers experienced issues with their Schoolbox connection following recent security improvements to the API. Affected customers will receive remediation instructions from Schoolbox shortly, these will need to be applied before the next major Schoolbox update to ensure the connection continues to function as expected. If you have any questions, please contact the Schoolbox or Digistorm support teams.
Affected components
Update timeline
- investigating Jul 07, 2026, 11:28 PM UTC
We are aware of an issue affecting login for some schools using Schoolbox-integrated apps. We are actively investigating and working to resolve this as quickly as possible.
- resolved Jul 08, 2026, 03:14 AM UTC
Some customers experienced issues with their Schoolbox connection following recent security improvements to the API. Affected customers will receive remediation instructions from Schoolbox shortly, these will need to be applied before the next major Schoolbox update to ensure the connection continues to function as expected. If you have any questions, please contact the Schoolbox or Digistorm support teams.
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