Resolved after 2 hours 20 minutes, affecting Payments, on November 13, 2024.
Between 10:21 AM November 13 and 12:07 PM November 13 (AEST) there was an issue with payments not processing. We're monitoring the issue and it appears to be resolved. We appreciate your patience while we worked on this and apologise for any inconvenience this may have caused. Thank you for your understanding.
Affected components
Update timeline
- investigating Nov 13, 2024, 01:43 AM UTC
We are currently investigating failed payments on forms that may be affecting a number of schools.
- identified Nov 13, 2024, 01:45 AM UTC
We have identified the issue and the issue will be fixed shortly.
- monitoring Nov 13, 2024, 02:07 AM UTC
Between 10:21 AM November 13 and 12:07 PM November 13 (AEST) there was an issue with payments not processing. We're monitoring the issue and it appears to be resolved. We appreciate your patience while we worked on this and apologise for any inconvenience this may have caused. Thank you for your understanding.
- resolved Nov 13, 2024, 04:04 AM UTC
This incident has been resolved.
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