Digistorm incident
Customer Support Phone Lines Temporarily Unavailable
Notice Vendor's status page →
Resolved after 7 hours 53 minutes, affecting AU Region and Digistorm App and 1 more, on August 17, 2025.
We are currently experiencing an outage with our phone lines and are working with our service provider to resolve the issue. In the interim, you can still contact our support team through the Community Hub or by email at [email protected].
Affected components
AU RegionDigistorm AppCRMFormsEU RegionSchoolbox AppEmailUS RegionEdumate AppEvents
Update timeline
- identified Aug 17, 2025, 10:58 PM UTC
We are currently experiencing an outage with our phone lines and are working with our service provider to resolve the issue. In the interim, you can still contact our support team through the Community Hub or by email at [email protected].
- resolved Aug 18, 2025, 06:51 AM UTC
This incident has been resolved.
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