DIDWW incident

Inbound Voice with Mexico

Minor

Resolved after 4 hours 30 minutes, affecting Inbound Voice, on October 29, 2026.

monitoring Oct 29, 2026, 04:55 AM UTC

A fix has been applied for the Inbound Voice issue affecting Mexico DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

Started
Oct 29, 2026, 01:29 AM UTC
Resolved
Oct 29, 2026, 06:00 AM UTC
Duration
4h 30m
Detected by Pingoru
Oct 29, 2026, 01:29 AM UTC

Affected components

Inbound Voice

Update timeline

  1. investigating Oct 29, 2026, 01:29 AM UTC

    We have identified the issue affecting Inbound Voice service for Mexico DIDs as related to an upstream interconnection. We are working to restore regular call completion.

  2. monitoring Oct 29, 2026, 04:55 AM UTC

    A fix has been applied for the Inbound Voice issue affecting Mexico DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

  3. resolved Oct 29, 2026, 06:00 AM UTC

    This incident has been resolved.

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