DIDWW incident
Inbound Voice with Mexico
Minor
Resolved after 4 hours 30 minutes, affecting Inbound Voice, on October 29, 2026.
A fix has been applied for the Inbound Voice issue affecting Mexico DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.
Affected components
Inbound Voice
Update timeline
- investigating Oct 29, 2026, 01:29 AM UTC
We have identified the issue affecting Inbound Voice service for Mexico DIDs as related to an upstream interconnection. We are working to restore regular call completion.
- monitoring Oct 29, 2026, 04:55 AM UTC
A fix has been applied for the Inbound Voice issue affecting Mexico DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.
- resolved Oct 29, 2026, 06:00 AM UTC
This incident has been resolved.
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