DIDWW incident
Inbound Voice with Guatemala
Resolved after 22 hours 5 minutes, affecting Inbound Voice, on October 25, 2026.
The issue affecting Inbound Voice service with Guatemala DIDs has been resolved. Service is operating normally.
Affected components
Update timeline
- investigating Oct 25, 2026, 03:13 PM UTC
We are currently investigating an issue affecting Inbound Voice service for Guatemala DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers.
- investigating Oct 26, 2026, 03:46 AM UTC
The incident is still being investigated.
- monitoring Oct 26, 2026, 12:17 PM UTC
A fix has been applied for the Inbound Voice issue affecting Guatemala DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.
- resolved Oct 26, 2026, 01:18 PM UTC
The issue affecting Inbound Voice service with Guatemala DIDs has been resolved. Service is operating normally.
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