Dialogue incident
Base de données Scribe rencontre des problèmes de latence liés à la charge // Scribe database experiencing load-induced latency issues
Minor Vendor's status page →
Resolved after 1 hour 27 minutes, affecting Care Platform and Construire en santé - Member Web Application and 1 more, on July 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Care PlatformConstruire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
Update timeline
- investigating Jul 14, 2026, 02:27 PM UTC
We are currently investigating this issue.
- identified Jul 14, 2026, 03:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 14, 2026, 03:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 03:55 PM UTC
This incident has been resolved.
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