Dialogue incident

Le système ne parvient pas à envoyer des fax // System failing to send faxes

Resolved after 1 hour 4 minutes, affecting Care Platform, on October 16, 2026.

monitoring Oct 16, 2026, 02:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 16, 2026, 01:47 PM UTC
Resolved
Oct 16, 2026, 02:51 PM UTC
Duration
1h 4m
Detected by Pingoru
Oct 16, 2026, 01:47 PM UTC

Affected components

Care Platform

Update timeline

  1. investigating Oct 16, 2026, 01:47 PM UTC

    We are currently investigating this issue.

  2. identified Oct 16, 2026, 02:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 16, 2026, 02:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2026, 02:51 PM UTC

    This incident has been resolved.

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