Dialogue incident
Problèmes de connexion rencontrés sur iOS / Login issues experienced on IOS
Resolved after 8 hours 25 minutes, affecting Consult + Member Mobile Application and Dialogue Member Mobile Application and 1 more, on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:01 PM UTC
En raison de pannes affectant des systèmes tiers, certains utilisateurs peuvent rencontrer des problèmes de chargement continu lorsqu'ils tentent de se connecter sur iOS. Pour un accès ininterrompu, vous pouvez utiliser l'application Web comme alternative. // Due to outages affecting third-party systems, some users may experience continuous loading issues when attempting to log in on iOS. For uninterrupted access, you can use the web application as an alternative.
- monitoring Oct 20, 2025, 07:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 10:26 PM UTC
This incident has been resolved.
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