Dialogue incident

Les membres ne peuvent pas compléter le questionnaire MH. // The members cannot complete MH intake.

Resolved after 15 minutes, affecting Consult + Member Mobile Application and Dialogue Member Mobile Application and 1 more, on October 23, 2025.

monitoring Oct 23, 2025, 05:20 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 23, 2025, 05:20 PM UTC
Resolved
Oct 23, 2025, 05:36 PM UTC
Duration
15m
Detected by Pingoru
Oct 23, 2025, 05:20 PM UTC

Affected components

Consult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. identified Oct 23, 2025, 05:20 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 23, 2025, 05:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2025, 05:36 PM UTC

    This incident has been resolved.

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