Dialogue incident

Les usagers ne peuvent pas ajouter une connection à Strava // Users cannot add a Strava connection

Resolved after 1 hour 10 minutes, affecting Dialogue Member Application (US) and Sunlife Health360 Member Application (US) and 1 more, on October 24, 2025.

identified Oct 24, 2025, 06:25 PM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 24, 2025, 06:25 PM UTC
Resolved
Oct 24, 2025, 07:35 PM UTC
Duration
1h 10m
Detected by Pingoru
Oct 24, 2025, 06:25 PM UTC

Affected components

Dialogue Member Application (US)Sunlife Health360 Member Application (US)Dialogue Member Application (EU)Construire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile Application

Update timeline

  1. identified Oct 24, 2025, 06:25 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 24, 2025, 07:35 PM UTC

    This incident has been resolved.

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