Dialogue incident

La connexion à l'application membre échoue // Login on member app is failing

Resolved after 7 minutes, affecting Construire en santé - Member Web Application and Consult + Member Web Application and 1 more, on November 11, 2025.

identified Nov 11, 2025, 03:52 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 11, 2025, 03:49 PM UTC
Resolved
Nov 11, 2025, 03:56 PM UTC
Duration
7m
Detected by Pingoru
Nov 11, 2025, 03:49 PM UTC

Affected components

Construire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. investigating Nov 11, 2025, 03:49 PM UTC

    We are currently investigating this issue.

  2. identified Nov 11, 2025, 03:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 11, 2025, 03:56 PM UTC

    This incident has been resolved.

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