Dialogue incident
Impossible de commencer une consultation / Unable to start a consult
Major Vendor's status page →
Resolved after 5 minutes, affecting Dialogue Member Application (US) and Sunlife Health360 Member Application (US) and 1 more, on December 2, 2025.
We are continuing to monitor for any further issues.
Affected components
Dialogue Member Application (US)Sunlife Health360 Member Application (US)Construire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
Update timeline
- identified Dec 02, 2025, 05:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 02, 2025, 05:51 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 02, 2025, 05:51 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 02, 2025, 05:52 PM UTC
This incident has been resolved.
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