Dialogue incident

Les rapports clients ne sont pas disponibles // Client reports are not available

Resolved after 5 hours 38 minutes, affecting Presto Client Reports, on March 23, 2026.

investigating Mar 23, 2026, 07:04 PM UTC

Les rapports clients sont indisponibles dans le portail d'administration de Dialogue (Presto), en raison d'un problème avec un de nos fournisseurs de services. Client reports are currently not available through Dialogue's administration portal (Presto), due to an outage from our reporting platform vendor.

Started
Mar 23, 2026, 07:04 PM UTC
Resolved
Mar 24, 2026, 12:43 AM UTC
Duration
5h 38m
Detected by Pingoru
Mar 23, 2026, 07:04 PM UTC

Affected components

Presto Client Reports

Update timeline

  1. investigating Mar 23, 2026, 07:04 PM UTC

    Les rapports clients sont indisponibles dans le portail d'administration de Dialogue (Presto), en raison d'un problème avec un de nos fournisseurs de services. Client reports are currently not available through Dialogue's administration portal (Presto), due to an outage from our reporting platform vendor.

  2. resolved Mar 24, 2026, 12:43 AM UTC

    L'accès aux rapports a été rétabli. Access to reports has been restored.

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