Dialogue incident

Les prescriptions des membres ne sont pas envoyées. // Member prescriptions aren’t being sent out.

Resolved after 41 minutes, affecting Care Platform, on February 19, 2025.

monitoring Feb 19, 2025, 04:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 19, 2025, 03:56 PM UTC
Resolved
Feb 19, 2025, 04:37 PM UTC
Duration
41m
Detected by Pingoru
Feb 19, 2025, 03:56 PM UTC

Affected components

Care Platform

Update timeline

  1. investigating Feb 19, 2025, 03:56 PM UTC

    We are currently investigating this issue.

  2. identified Feb 19, 2025, 04:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 19, 2025, 04:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 19, 2025, 04:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 19, 2025, 04:37 PM UTC

    This incident has been resolved.

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