Dialogue incident

Les demandes d'API à Input Health échouent, ce qui empêche la création de rendez-vous pour les patients. // API requests to Input Health are failing, preventing the creation of patient appointments.

Resolved after 38 minutes, affecting Care Platform and Consult + Member Web Application and 1 more, on February 25, 2025.

monitoring Feb 25, 2025, 02:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 25, 2025, 02:24 PM UTC
Resolved
Feb 25, 2025, 03:02 PM UTC
Duration
38m
Detected by Pingoru
Feb 25, 2025, 02:24 PM UTC

Affected components

Care PlatformConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. investigating Feb 25, 2025, 02:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 25, 2025, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2025, 03:02 PM UTC

    This incident has been resolved.

Your product runs on more than Dialogue

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →