DHL incident

eConnect API performance issues

Resolved after 10 hours, affecting Shipment Tracking - Unified and Paket Deutschland (DHL) and 1 more, on July 28, 2026.

Started: Jul 28, 2026, 08:30 PM UTC
Resolved: Jul 29, 2026, 06:30 AM UTC
Duration: 10h
Detected by Pingoru: Jul 28, 2026, 08:30 PM UTC

Affected components

Shipment Tracking - UnifiedPaket Deutschland (DHL)Authentication API (api-eu.dhl.com)Sendungsverfolgung APISendungsverfolgung API (cig.dhl.de)Sendungsverfolgung API (nolp.dhl.de)Post Deutschland (Deutsche Post)AuftragsmanagementAM.portal (Nur lesend)AM.GK-P

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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