DG Technology incident

VOIP service outage

Resolved after 10 minutes, affecting Voice over IP (VoIP), on June 3, 2025.

resolved Jun 03, 2025, 02:38 PM UTC

This issue has been resolved and we are seeing VoIP calls complete successfully. Please accept our apologies for any inconvenience caused.

Started
Jun 03, 2025, 02:28 PM UTC
Resolved
Jun 03, 2025, 02:38 PM UTC
Duration
10m
Detected by Pingoru
Jun 03, 2025, 02:28 PM UTC

Affected components

Voice over IP (VoIP)

Update timeline

  1. investigating Jun 03, 2025, 02:28 PM UTC

    Engineers are investigating an issue affecting both inbound and outbound calls on our VoIP service. We are working to restore normal service, and apologise for any inconvenience caused.

  2. resolved Jun 03, 2025, 02:38 PM UTC

    This issue has been resolved and we are seeing VoIP calls complete successfully. Please accept our apologies for any inconvenience caused.

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