Device Magic incident

Dropbox Destination Delivery Issue

Resolved after 6 hours 42 minutes, affecting Submission Deliveries, on February 12, 2025.

monitoring Feb 12, 2025, 04:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 12, 2025, 01:27 PM UTC
Resolved
Feb 12, 2025, 08:09 PM UTC
Duration
6h 42m
Detected by Pingoru
Feb 12, 2025, 01:27 PM UTC

Affected components

Submission Deliveries

Update timeline

  1. investigating Feb 12, 2025, 01:27 PM UTC

    We are currently experiencing an issue where Dropbox Destination deliveries are failing to complete, causing delivery errors. Our engineering team is actively investigating and working on a fix. Thank you for your patience.

  2. monitoring Feb 12, 2025, 04:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 12, 2025, 08:09 PM UTC

    This incident has been resolved.

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